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Scam, urgent!
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<blockquote data-quote="timetraveller" data-source="post: 43991" data-attributes="member: 456"><p><span style="font-size: 12px"><span style="color: #000000"><span style="font-family: 'Calibri'">A little more feedback on this in case any of you end up with the same problem. As the user of the email address which was hacked it turns out that the situation is much worse that it appears at first. Not only had many people on my contacts list been inconvenienced but it also turns out that the whole of my contacts list had been deleted (approximately 600 email addresses) and all emails since the first of June were lost. The email which these rat bags used was not mine but the settings in my account had all been changed so that emails out or in were not going where I, or others, thought. The situation then gets even worse. If one goes to Google and types in ‘BT Yahoo helpline telephone number’ or anything like that then one gets a whole series of possibilities which appear to be BT’s official help line. It is only about twenty minutes into the online conversation, with the apparently helpful person controlling ones computer remotely, that one starts to get suspicious about some of the questions being asked. After about half an hour you are informed that a charge of £149.99 +VAT will be made and that in addition further security software will be installed at an additional cost of £99.99+VAT. When asked what this additional software was (which would never need to be upgrade or paid for again) it turns out to be the Windows security suite which comes free with every copy of Windows. One is then asked to leave the computer for one to two hours while they sort out the problem. At this stage I disconnected the whole thing as clearly this was yet another scam, or possibly even part of the same one. Further attempts to find the correct BT telephone number proved useless on line as one continually ends up at a BT site which deals with setting up new accounts, problems with one’s line etc. In the end the only way to get the correct number was through the help number in the front of the local telephone directory. Once there then the lady in Delhi could not have been more helpful or competent. After two days it has now proven possible to recover the whole of the contacts list but the last two weeks of email have all been lost so if any of you have tried to email me in that time then please try again.</span></span></span></p><p><span style="color: #000000"><span style="font-family: 'Calibri'"><span style="font-size: 12px">There is some information in this which might be relevant to us all. I had left the UK on the 30</span>[SUP]<span style="font-size: 10px">th</span>[/SUP]<span style="font-size: 12px"> of May for two weeks and yet the break down in my email system did not occur until the first of June, or later, at which time both my computers had been shut down and off line for several days. Who knew this and who would think of me as Edward? The airline booking system or the Spanish car hire company. I know that Dave Johnston was also hacked in this way a few years ago and also I think Roger Lord. Were either of you out of the country at the time and if so what airline had you booked on? I was on Easyjet. The scam merchants who tried to cheat me over the phone help line had strongly Asiatic accents and possibly hatched out of the same pile of excrement as the perpetrators of the original scam. Feedback might get us somewhere but in any case the rest of you need to be aware of how much trouble something like this can do to your email system.</span></span></span></p></blockquote><p></p>
[QUOTE="timetraveller, post: 43991, member: 456"] [SIZE=3][COLOR=#000000][FONT=Calibri]A little more feedback on this in case any of you end up with the same problem. As the user of the email address which was hacked it turns out that the situation is much worse that it appears at first. Not only had many people on my contacts list been inconvenienced but it also turns out that the whole of my contacts list had been deleted (approximately 600 email addresses) and all emails since the first of June were lost. The email which these rat bags used was not mine but the settings in my account had all been changed so that emails out or in were not going where I, or others, thought. The situation then gets even worse. If one goes to Google and types in ‘BT Yahoo helpline telephone number’ or anything like that then one gets a whole series of possibilities which appear to be BT’s official help line. It is only about twenty minutes into the online conversation, with the apparently helpful person controlling ones computer remotely, that one starts to get suspicious about some of the questions being asked. After about half an hour you are informed that a charge of £149.99 +VAT will be made and that in addition further security software will be installed at an additional cost of £99.99+VAT. When asked what this additional software was (which would never need to be upgrade or paid for again) it turns out to be the Windows security suite which comes free with every copy of Windows. One is then asked to leave the computer for one to two hours while they sort out the problem. At this stage I disconnected the whole thing as clearly this was yet another scam, or possibly even part of the same one. Further attempts to find the correct BT telephone number proved useless on line as one continually ends up at a BT site which deals with setting up new accounts, problems with one’s line etc. In the end the only way to get the correct number was through the help number in the front of the local telephone directory. Once there then the lady in Delhi could not have been more helpful or competent. After two days it has now proven possible to recover the whole of the contacts list but the last two weeks of email have all been lost so if any of you have tried to email me in that time then please try again.[/FONT][/COLOR][/SIZE] [COLOR=#000000][FONT=Calibri][SIZE=3]There is some information in this which might be relevant to us all. I had left the UK on the 30[/SIZE][SUP][SIZE=2]th[/SIZE][/SUP][SIZE=3] of May for two weeks and yet the break down in my email system did not occur until the first of June, or later, at which time both my computers had been shut down and off line for several days. Who knew this and who would think of me as Edward? The airline booking system or the Spanish car hire company. I know that Dave Johnston was also hacked in this way a few years ago and also I think Roger Lord. Were either of you out of the country at the time and if so what airline had you booked on? I was on Easyjet. The scam merchants who tried to cheat me over the phone help line had strongly Asiatic accents and possibly hatched out of the same pile of excrement as the perpetrators of the original scam. Feedback might get us somewhere but in any case the rest of you need to be aware of how much trouble something like this can do to your email system.[/SIZE][/FONT][/COLOR] [/QUOTE]
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Scam, urgent!
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