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<blockquote data-quote="Graham Smith" data-source="post: 16577"><p>Most unusual, as Apple are normally good with their customer service - well, that's my experience anyway.</p><p></p><p>Anyone can take any Mac to any Apple Store and they'll sort it out for you (as long as it's software related).</p><p></p><p>If there's a hardware fault, you're obviously going to pay for it to be fixed (if it's outside the warranty period).</p><p></p><p>One of my old Macs developed a fault with the sound card just one month out of warranty. Without me even kicking up a fuss, they replaced the whole motherboard (as the sound card was part of it) as a gesture of goodwill. Needless to say, I was delighted!</p><p></p><p>Finally, don't forget that Apple Stores will look at any Mac, regardless of where it was purchased for FREE. All you have to do is go online and book a session with one of their tekkie people.</p><p></p><p>I guess that's what you pay the extra for!</p></blockquote><p></p>
[QUOTE="Graham Smith, post: 16577"] Most unusual, as Apple are normally good with their customer service - well, that's my experience anyway. Anyone can take any Mac to any Apple Store and they'll sort it out for you (as long as it's software related). If there's a hardware fault, you're obviously going to pay for it to be fixed (if it's outside the warranty period). One of my old Macs developed a fault with the sound card just one month out of warranty. Without me even kicking up a fuss, they replaced the whole motherboard (as the sound card was part of it) as a gesture of goodwill. Needless to say, I was delighted! Finally, don't forget that Apple Stores will look at any Mac, regardless of where it was purchased for FREE. All you have to do is go online and book a session with one of their tekkie people. I guess that's what you pay the extra for! [/QUOTE]
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