Is anyone else out there having trouble getting a response from the VOC spares scheme. Order placed 2 months ago not received, and after several emails nothing. Have tried 2 different emails. Another order from about that period had 3 items wrong out of 7. After numerous emails and an apology 2 out of the 3 wrong items were corrected. What is going on? As section organiser of the N.Z section of the club, It is hard to recommend the spares scheme as one of the benefits of joining the club when the service is poor. I hope this is an isolated case, but I would hazard a guess not. Phil Oswald P.S I am a member of the VOC although computer says non-member. This site must have the same computer problems as the spares scheme.