Recently I placed an order with the VOC Spares Company and amongst it I ordered a gudgeon pin E8 and a Gudgeon pin Circlip.
There was no where to add any comments so I sent a note in one of the extra boxes asking whether the Circlips come in pairs, as I needed a pair.
Weeks later, I'm over the other side of the world in New Zealand, I received my package with no Gudgeon pin and one Circlip.
I've checked my order confirmation and the Gudgeon pin is on the order, there's no mention that it's in short supply.
What really guts me is these goodies arrived just after Christmas when i've actually got a welcome break and can sink my teeth into it all, and now I can't cause I'm short of bits.
I've no problem with them being out of stock of something but would think it's simple Courtesy to advise the inability to supply
Why can't they include a note section on the ordering system? and why can't they advise of a shortage of parts so I could've looked elsewhere?
On a positive note I did email them re Ring supply (they only listed individual rings components and I wanted a set) and they replied noting they had already supplied the individual components as a set, thanks for that.
There was no where to add any comments so I sent a note in one of the extra boxes asking whether the Circlips come in pairs, as I needed a pair.
Weeks later, I'm over the other side of the world in New Zealand, I received my package with no Gudgeon pin and one Circlip.
I've checked my order confirmation and the Gudgeon pin is on the order, there's no mention that it's in short supply.
What really guts me is these goodies arrived just after Christmas when i've actually got a welcome break and can sink my teeth into it all, and now I can't cause I'm short of bits.
I've no problem with them being out of stock of something but would think it's simple Courtesy to advise the inability to supply
Why can't they include a note section on the ordering system? and why can't they advise of a shortage of parts so I could've looked elsewhere?
On a positive note I did email them re Ring supply (they only listed individual rings components and I wanted a set) and they replied noting they had already supplied the individual components as a set, thanks for that.
