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<blockquote data-quote="workshop998" data-source="post: 13496" data-attributes="member: 303"><p><strong>VOCSC emails</strong></p><p></p><p>Although the spares enquiries from Phil and Jan have now been dealt with, there is no denying that there has been a problem with some email responses. Without looking for excuses, the 'myparts' email has been subject to huge volumes of spam for some weeks. </p><p> </p><p>We intend to implement the following actions;</p><p></p><ul> <li data-xf-list-type="ul">A temporary extra person will sort out the backlog (for both VOCSC email addresses).</li> <li data-xf-list-type="ul">We will turn off the 'myparts' address at the end of the year - please use just the <a href="mailto:orders@vincentspares.co.uk">orders@vincentspares.co.uk</a> address.</li> <li data-xf-list-type="ul">We will examine technical help for dealing with spam attacks.</li> <li data-xf-list-type="ul">With the high volume of spares sales in the last year (the biggest ever for the VOCSC) and Club regalia/publications now being serviced by the VOCSC, we will consider recruiting a full time third person into the business in the new year.</li> </ul><p>Anyone else with issues concerning the Spares Company is very welcome to contact me - emaill address/phone number inside MPH front cover.</p><p> </p><p>Apologies to anyone who has been frustrated by the uncharacteristic poor service.</p><p> </p><p>Dick Wheeldon</p></blockquote><p></p>
[QUOTE="workshop998, post: 13496, member: 303"] [b]VOCSC emails[/b] Although the spares enquiries from Phil and Jan have now been dealt with, there is no denying that there has been a problem with some email responses. Without looking for excuses, the 'myparts' email has been subject to huge volumes of spam for some weeks. We intend to implement the following actions; [LIST] [*]A temporary extra person will sort out the backlog (for both VOCSC email addresses). [*]We will turn off the 'myparts' address at the end of the year - please use just the [EMAIL="orders@vincentspares.co.uk"]orders@vincentspares.co.uk[/EMAIL] address. [*]We will examine technical help for dealing with spam attacks. [*]With the high volume of spares sales in the last year (the biggest ever for the VOCSC) and Club regalia/publications now being serviced by the VOCSC, we will consider recruiting a full time third person into the business in the new year. [/LIST]Anyone else with issues concerning the Spares Company is very welcome to contact me - emaill address/phone number inside MPH front cover. Apologies to anyone who has been frustrated by the uncharacteristic poor service. Dick Wheeldon [/QUOTE]
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