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The VOC Spares Co - Coronavirus info - April 2020

The VOC Spares Company Limited

Well Known and Active Website User
Staff member
VOC Member
The VOC Spares Co - Coronavirus info - Mid April 2020

Whilst nothing much has changed from the notes below, we’d like to share a couple of things with you.

The shipment to Coventry Spares in the USA has gone through and we have received another large order from them this week so customers in North America please try them first.

We would like to thank all our personal and trade customers for continuing to place orders and so justifying our decision to stay open and for all the messages of thanks and support you have sent, it gives Bob, Michelle and Jacqui a real lift when they are received.

Most of our suppliers are also working so stock levels remain good for the time being and we thank them for that.

We are quite busy with orders and the one person at a time shift system is working but it is limiting the speed at which we can dispatch orders.

The Directors want to again thank Bob, Michelle and Jacqui for enabling the VOC Spares Co to continue to operate in these uncertain times.

So, remember

Order parts via the web shop if possible, if not, order by email to orders@vincentspares.co.uk with part numbers.

Try to avoid phone orders unless for small quantities of parts say a maximum of 5 items and always give the parts numbers.

Try to avoid asking technical questions, Search the VOC technical pages, contact the VOC Tech officer or ask the VOC Forum.

Please do not visit the Spares Co in person

Customers in USA and Canada, try our partner Coventry Spares first.

Overseas customers please be aware that due to the lack of airfreight capacity shipments to you may be delayed.

Please
be patient, we are receiving a lot of orders and have a limited time to process them.



To give you all an update, the VOC Spares Co is open for business online and via email and phone, the shop counter is closed and will remain so for the foreseeable future.
We would like to thank Bob, Michelle and Jacqui for enabling us to continue to operate in these uncertain times.
Whilst we are far from an “essential service” we are following the very latest UK Government advice and we are continuing to trade online, to maintain employment of our staff and to aid the mental well-being of customers by helping them to keep busy at home.
We have been contacted by many Vincent owners who are ‘self-isolating’ in their workshops and garages and want parts so we would like to continue to do that.
We have put in measures for the safety of our staff so we operate on a rota to ensure only one person is in the office at any one time, going beyond the 2 metre distancing advice, and we are limiting interaction with couriers etc.

So how can you help?
Order parts via the web shop if possible.
If not, order by email, orders@vincentspares.co.uk with part numbers.
Try to avoid phone orders unless for small quantities of parts say a maximum of 5 items and always give the parts numbers.
Please do not visit the Spares Co in person.
Customers in USA and Canada try our partner Coventry Spares first. If Coventry are out of stock, please try us.
Overseas customers please be aware that due to the lack of airfreight capacity shipments to you may be delayed.
Please be patient, we are receiving a lot of orders and have a limited time to process them
Stock levels are good, so we hope to be able to continue fulfilling your orders for quite a while.
We will post information as it changes on our website and webshop, the VOC Spares Co Facebook page, and the VOC forum,

VOC Spares Website
VOC Spares Shop
Facebook vincentspares
VOC Forum
 
Last edited:

BigEd

Well Known and Active Website User
VOC Member
VOC Forum Moderator
Latest update on spares supply on front page www.vincentspares.co.uk
keep safe.
Thanks for the update, I'm hoping to email my order soon.

P.S. Is it me being picky but does anyone else find the navigation bar on the Spares Co Home page annoying? It is in fixed mode and appears almost halfway down the page where I would normally be reading. I think Tim told me at the last GCM he sorted the new page. Is it as simple as moving the "fixed" code line? Maybe me being picky. ;)
 

vin998

Well Known and Active Website User
VOC Member
VOC Forum Moderator
Thanks for the update, I'm hoping to email my order soon.

P.S. Is it me being picky but does anyone else find the navigation bar on the Spares Co Home page annoying? It is in fixed mode and appears almost halfway down the page where I would normally be reading. I think Tim told me at the last GCM he sorted the new page. Is it as simple as moving the "fixed" code line? Maybe me being picky. ;)
Ed, it's not just you as I find that floating navigation bar extremely annoying as well and changed my saved bookmark to go direct to the login page and so avoid the website front page. When using an iPad and you try and scroll the screen up or down the nav bar gets in the way.
 

vibrac

Well Known and Active Website User
VOC Member
Ed, it's not just you as I find that floating navigation bar extremely annoying as well and changed my saved bookmark to go direct to the login page and so avoid the website front page. When using an iPad and you try and scroll the screen up or down the nav bar gets in the way.
It looks fine on my Amstrad!
seriously there are so many devices nowadays its hard to find a compromise my software allows me to see a page in PC , tablet and mobile modes but clever as it is it cant cover all
I will have a play with a side bar when the next rainy day comes its easy enough with the software I expect that will upset a few more if I install it, I will admit to being a bit biased against I pads and Apple but then I was against Kawasaki till I had one in Keffalonia last year :D
 

peter holmes

Well Known and Active Website User
VOC Member
Yup, I can remember those days, when we were all riding around on our wonderful British bikes, pissing oil out of every available joint and seal surface, breaking down regularly, refusing to start, terrible 6 volts lighting, and describing the new Honda CB77 as Jap Crap!
 

BigEd

Well Known and Active Website User
VOC Member
VOC Forum Moderator
It looks fine on my Amstrad!
seriously there are so many devices nowadays its hard to find a compromise my software allows me to see a page in PC , tablet and mobile modes but clever as it is it cant cover all
I will have a play with a side bar when the next rainy day comes its easy enough with the software I expect that will upset a few more if I install it, I will admit to being a bit biased against I pads and Apple but then I was against Kawasaki till I had one in Keffalonia last year :D
Dear Tim,
I did try it on Firefox, Google Chrome and MS Edge and I get the same problem on all of them. Not trying to find you another job, maybe when you fancy a few minutes away from the workshop for light refreshments. I think my first proper PC was an Amstrad 1640 running Windows 3.1. It wasn't great compared with what is available now but good at the time, probably early 80's.
 

vibrac

Well Known and Active Website User
VOC Member
My first was in 70's on a DEC PDP8 and (my favorite) a Data General Nova4 I still have a removable 5Mb disc drive 18" across and 3" deep ran on a disc drive the size of a washing machine.
I programed a system to run stock control, accounts (3 ledgers) product file and multi level parts list, Bill of Materials processing, order entry,record locking and a local email system with 16 concurrent users all with a computer memory of 128K no wonder they call Microsoft Bloatware.
 

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