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<blockquote data-quote="Graham Smith" data-source="post: 4425"><p>This is what our host had to say...</p><p></p><p>On Monday, May 19th at approximately 8:50 p.m. MDT, utility power to our comms room was lost. Our emergency power systems were activated but the cooling systems at the Data Center would not reset, so the cooling was not functional. After waiting for the problem to resolve, we had no choice but to do an emergency power down of your server due to the rising heat and to avoid further server damage. By 9:45 p.m., the cooling systems were functional, so we started getting servers back online. However, the server your account is on did not come back up cleanly. It suffered from heat stressed equipment. Replacement equipment was implemented, data was restored from backups taken on the night of May 18th, then the server was repaired. The system was then back up at approximately 9:30 p.m. on Tuesday, May 20th. Our most important objective was to get your site back up and working as quickly as possible, which has been completed.</p></blockquote><p></p>
[QUOTE="Graham Smith, post: 4425"] This is what our host had to say... On Monday, May 19th at approximately 8:50 p.m. MDT, utility power to our comms room was lost. Our emergency power systems were activated but the cooling systems at the Data Center would not reset, so the cooling was not functional. After waiting for the problem to resolve, we had no choice but to do an emergency power down of your server due to the rising heat and to avoid further server damage. By 9:45 p.m., the cooling systems were functional, so we started getting servers back online. However, the server your account is on did not come back up cleanly. It suffered from heat stressed equipment. Replacement equipment was implemented, data was restored from backups taken on the night of May 18th, then the server was repaired. The system was then back up at approximately 9:30 p.m. on Tuesday, May 20th. Our most important objective was to get your site back up and working as quickly as possible, which has been completed. [/QUOTE]
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