G
Graham Smith
Guest
Dear VOC Member/Vincent Enthusiast
On Saturday 20th February 2010 at approximately 2020hrs GMT, our web host experienced a hardware failure as a result of an annual fire system inspection at their Data Centre. An inadvertent release of Inergen was triggered in the Data Centre environment. This release was triggered by an actuator that was not removed as required in the Data Centre's pre-test checklist.
Because of this, the entire Data Centre was impacted at some level, however, not all servers were affected. This error was not the result of a mistake by our web host or thier employees, our hardware or systems. The mistake was triggered by an error from an external contractor. With that said, our web host take their responsibilities seriously and did everything they could to restore our systems as quickly as possible.
There were multiple servers impacted by this outage and some of the servers had damaged hardware replaced while others needed to be completely restored from backups. The majority of servers that were affected are now back online.
We apologise for any inconvenience or frustration this outage may have caused you.
The Executive Committee of the Vincent H.R.D. Owners Club
On Saturday 20th February 2010 at approximately 2020hrs GMT, our web host experienced a hardware failure as a result of an annual fire system inspection at their Data Centre. An inadvertent release of Inergen was triggered in the Data Centre environment. This release was triggered by an actuator that was not removed as required in the Data Centre's pre-test checklist.
Because of this, the entire Data Centre was impacted at some level, however, not all servers were affected. This error was not the result of a mistake by our web host or thier employees, our hardware or systems. The mistake was triggered by an error from an external contractor. With that said, our web host take their responsibilities seriously and did everything they could to restore our systems as quickly as possible.
There were multiple servers impacted by this outage and some of the servers had damaged hardware replaced while others needed to be completely restored from backups. The majority of servers that were affected are now back online.
We apologise for any inconvenience or frustration this outage may have caused you.
The Executive Committee of the Vincent H.R.D. Owners Club